RLC Team

Josef Ger

Founder, President and CEO

Josef Ger, the founder and CEO of RLC, has had a distinguished and successful career in public practice as a consultant in the seniors’ housing management and real estate development sector. As a result of his experience in the field, Josef founded his own “Boutique Advisory” firm. The firm specialized in the seniors’ market and advised numerous operators, developers, not-for-profit organizations and financial institutions to plan, develop, market and operate a wide variety of retirement housing projects throughout Canada. In addition, by acting as a receiver manager, on behalf of lenders and mortgage insurers, the firm and its operating team acquired significant expertise in creatively adapting seniors’ projects towards their specific market segments – independent living, supportive living, and serviced condominium living.

Josef’s unconventional approach and perspective on the seniors’ mindset has allowed him to establish a unique niche in the market place. Developing innovative housing complexes and residential models that reflect the customers’ (seniors’) interests, lifestyle and personal needs for security, while offering an entertaining alternative to the bland, generic and medically based model of retirement homes commonly found in the market place. Central to this concept is a priority to create residential environments that appeal to the local community and become integral venues for social and entertainment functions, thereby bringing the spirit and essence of the community with them. The results are unique functional venues that cannot be duplicated.

Today, RLC has grown into a dedicated family business, spanning two generations. The Ger family continues its hands-on involvement in each community as it designs, develops and manages the RLC brand with family pride.

Jason Mercier

Director of Operations

Jason has spent the last 18 years of his career in the hospitality industry with premier hotel brands
Starwood and Hilton. After progressively moving through the Food and Beverage departments within
the Starwood and a Hilton Brands he took a challenging position as the General Manager of the Glenerin Inn & Spa, which was owned by Retirement Life Communities Group. His passion to continuously learn and provide guests with an excellent all-around experience enabled him to better understand his strengths as a leader in the industry. After seven years as a Hotel General Manager and 18 years in the hotel industry Jason was promoted to the Director of Operations with Retirement Life Communities in the summer of 2018.

As the Director of Operations, Jason is responsible for all property management functions at the
Corporate Head Offices of RLC Group.

Susan Radun

Director of Design

Susan is an interior design professional specializing in the retirement industry. She has been heading up the design services department of RLC for the past 10 years. The scope of her responsibilities includes budgeting, as well as developing, co-coordinating and the implementation of all aspects of interior specifications and finishes for each project.

Prior to her tenure with RLC, Susan was the proprietor of her own successful design company. She also held an executive-level position as Director of Franchising and Special Markets for the Second Cup, resulting in their most productive growth years.

Susan’s keen design eye and attention to décor detail creates sophisticated environments that are not only a pleasure to look at but to live and entertain in. RLC’s signature style is sophisticated yet comfortable and result in warm and inviting amenity spaces that residents and their guests consider an extension of their suite.

Janice Tozak

Project Coordinator Development & Design

Janice has over 10 years’ experience in the coordination of development, design and operations at RLC. Her main duties encompass travel to the various facilities to conduct audits to ensure that RLC’s stringent standards are met.